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Clearstory

Real-time change order and T&M tracking platform for construction teams

Clearstory is a collaborative change order and Time & Material (T&M) management platform for commercial construction. General contractors, specialty contractors, and owners share a real-time Change Order Request (COR) log and digital T&M tags to price, review, and approve extra work, with an AI pricing agent (built on Google Gemini) that can convert a voice note, takeoff, or drawing into a priced change order using the project's existing rate library. The company was founded as Extracker in 2018 and rebranded to Clearstory in 2023 after acquiring DataStreet.

Pricing
free tier, contact the vendor
Alternatives
Archdesk, Buildertrend, ConWize
Who it's for
Construction, Project Management
$28.3M total (Seed $5.3M in 2021, Series A $7M in 2022, Series B $16M in 2024 led by Prudence, with Turner Ventures also investing); some third-party trackers (e.g. LeadIQ) list a slightly higher $30.3M figure not itemized in official sources raisedGrowth Stage
Founded 2018 · Named customers/case studies span both general contractors (Turner Construction, Balfour Beatty, Clayco, Suffolk, Mortenson, Swinerton, Barton Malow, Webcor, Clune Construction) and dozens of specialty contractors (e.g. Superior Industrial Insulation, CentiMark Roofing, Aldridge Electric, Marinship Construction). Suffolk named Clearstory its enterprise-wide standard for change order management (March 2026); Turner Construction announced a strategic collaboration in October 2025. Landed an ENR Top 10 specialty contractor customer in 2020. Vendor reports ~$3.5B/month in change order volume and ~1.3M change orders processed on the platform, though an exact total customer count is not publicly disclosed — classified Growth Stage rather than Established because total funding ($28.3M) is below the $50M+ typical threshold and precise customer counts are unverified.
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WHY IT EXISTS

Why This Tool Exists

The Problem

General contractors, specialty contractors, and owners on commercial projects typically negotiate Change Order Requests (CORs) and Time & Material (T&M) tickets by email, paper tickets, and spreadsheets, so each party's change order log drifts out of sync. Clearstory's own customer case studies report specific costs of this: Superior Industrial Insulation spent 3 days per week tracking T&M/COR paperwork manually, and Hoem & Associates had $336K of completed floor-prep work sitting unbilled because it was never converted into a priced, approved change order.

The Solution

Clearstory centralizes CORs and digital T&M tags into a single collaborative log that all parties view and update in real time, replacing emailed spreadsheets and paper tickets. Field teams create photo-backed, digitally signed T&M tags on any device; an AI pricing agent (Gemini-based) can turn a voice note, takeoff, or drawing into a fully priced COR by pulling rates from the project's rate library; and integrations push approved changes directly into Procore, Sage, CMiC, Vista, and Plexxis without manual re-entry.

USAGE

How You Use It

Delivery Method
SaaS (Web)Mobile App (iOS/Android)
Integrations
ProcoreAutodesk BuildAutodesk FormaSage IntacctSage 100 ContractorSage 300 CRECMiCViewpoint VistaPlexxisHCSS HeavyJobPlanGridGoogle DriveDropboxBoxOneDrive
Disciplines
Construction
Workflows
Coordination & Delivery, Estimating & Cost
Project Phases
Construction Administration, Closeout
Project Types
Commercial, Industrial, Institutional, Heavy Civil/Infrastructure
TRANSPARENCY

Data Transparency

Exactly what this tool uses and how

Input
What it needs
Required:Change order request details (scope, line items), Time & Material field data
Optional:Photos, Voice notes (for AI pricing agent), Takeoffs or drawings, Project rate library (labor/material/equipment rates)
Formats:PDF, Excel/CSV (bulk import), JPG/PNG (photos), Voice audio (AI pricing agent input)
Output
What you get
Format:Collaborative change order log with priced CORs and digital T&M tags
Fields:COR status (Approved to Proceed, Approved CO Issued, In Review, Void), Priced line items (labor, material, equipment), T&M tag documentation with photos and digital signatures, AI-assigned change order reason categories, Cost exposure and forecast reporting
Algorithm
How it works
Model:Google Gemini models power Bulk AI Upload, Assisted COR Review, COR Reason Categories, and the COR Pricing Agent (Clearstory's own orchestration/agent layer on top is proprietary and not publicly detailed)
Accuracy:No accuracy percentage publicly published; vendor states AI features are "clearly labeled" and require human review before submission ("AI never acts without human review")
Privacy
How your data is protected
Retention:Personal data is retained while the account is active; retained for 90 days after account deletion or cessation of use, then deleted unless a legal obligation requires longer retention (per Clearstory Privacy Notice)
Training:Customer data is not used to train third-party or public AI models. Clearstory states it "may use aggregated or de-identified data to develop and improve" its own AI features, and its AI service providers are contractually prohibited from using customer personal data to train general-purpose models
Compliance:SOC 2 Type II (active report available to customers via Trust Center at trust.clearstory.build), GDPR/UK GDPR data-subject rights honored per Privacy Notice, CCPA rights honored for California residents
API
Integration
Endpoint:developer.clearstory.build (account-gated; endpoint list not accessible without a customer login)
Method:Not publicly specified
USE CASES

Use Cases

  • ·Centralizing GC-subcontractor-owner change order communication into one collaborative, real-time log instead of email threads and spreadsheets
  • ·Capturing field-directed work as digital, photo-backed T&M tags signed on-site to prevent lost tickets and unbilled work
  • ·Using an AI agent to convert a voice note, takeoff, or drawing into a fully priced change order in minutes
  • ·Pushing approved change orders directly into Procore, Sage, CMiC, Vista, or Plexxis without manual re-entry
  • ·Portfolio-level reporting on change order causes and cost exposure via AI-assigned reason categories
PRICING

Pricing

Free
Basic plan, free for all stakeholders: 5 T&M tags/month, 5 COR uploads/month, collaborative COR/T&M logs, mobile app access, Bulk AI Import, unlimited projects, photos and digital signatures
Pro
Standard tier (contact sales for pricing): unlimited CORs and T&M tags, change notifications, analytics/reporting, labor/material/equipment rate management, custom AI COR reason categories, COR templates, T&M signature workflows
Enterprise
Professional tier (contact sales for pricing): adds API access, system integrations, allowances management, multi-office/company-level management, custom reporting, and Single Sign-On (SSO)
Sources & Research NotesResearch date: 2026-07-17
Data Sources (13)
Fields Checked (14)
year-founded-2018-as-extracker, rebrand-to-clearstory-2023-datastreet-acquisition, hq-walnut-creek-california, funding-seed-5.3m-2021, funding-series-a-7m-2022, funding-series-b-16m-2024, investors-prudence-turner-ventures, pricing-tiers-basic-standard-professional, basic-tier-free-with-usage-caps, ai-agent-uses-google-gemini, soc-2-type-ii-active, gdpr-ccpa-rights-in-privacy-notice, integrations-procore-sage-cmic-vista-plexxis-hcss-autodesk, customer-logos-turner-balfour-beatty-clayco-suffolk-mortenson
Not Found (6)
exact total customer count, api-authentication-method-and-rate-limits, standard-and-professional-tier-exact-pricing, model-accuracy-methodology-or-percentage, employee-headcount-from-an-official-source, iso-27001-or-other-certifications-beyond-soc-2
About this research: This record summarizes the cited sources and fields checked. A research date does not establish hands-on testing. Consult the original sources for current details and limitations.
ALTERNATIVES

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