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Facilio

AI-powered CMMS and facilities management for multi-site portfolios

Cloud-based facilities management platform that unifies maintenance, energy, asset, vendor, and compliance workflows with AI-powered predictive maintenance, real-time IoT monitoring, and automated work order routing. Serves commercial, healthcare, and educational property portfolios.

$45M raisedEstablished
Founded 2017 · 25,000 buildings managed across North America, Europe, UK, Middle East, Australia, and Asia Pacific. Named customers include ICD Brookfield, BritishLand UK, Aster Hospitals, Investa Property Group
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Why This Tool Exists

The Problem

Facility management teams across multi-site portfolios struggle to coordinate maintenance operations, monitor energy consumption, ensure compliance, and track assets across buildings. Without real-time visibility and predictive capabilities, teams discover equipment failures after they occur (resulting in emergency repairs and extended downtime), waste time manually routing work orders, and lack insights into energy performance and asset health. Coordination between maintenance, vendors, tenants, and compliance departments is fragmented across multiple systems, leading to inefficiencies and compliance gaps.

The Solution

Connected CMMS platform that unifies all facilities operations in real-time. AI analyzes continuous IoT sensor data to predict equipment failures before they occur, automatically routing preventive work orders to maintenance teams. Real-time dashboards provide visibility across entire portfolios showing maintenance status, energy metrics, compliance status, and asset health. Automated workflows enforce SLAs, escalations, and approvals. Integrations with ERP, CRM, and BMS systems eliminate manual coordination.

How You Use It

Delivery Method
SaaSMobile App
Integrations
SalesforceOracle ERPMicrosoft TeamsIBM MaximoQuickBooksBuilding Management Systems (BMS)BIM modelsIoT sensorsCRM/ERP systems
Project Phases
Operations/FM
Project Types
Commercial, Healthcare, Education, Mixed-Use, Retail, Office

Data Transparency

Exactly what this tool uses and how

Input
What it needs
Required:Building/facility data, Asset inventory, Work order requests
Optional:IoT sensor streams, Energy meter data, Vendor information, Tenant data, Compliance requirements, Maintenance history
Formats:Real-time sensor data streams, CSV/Excel imports, API integrations, BMS system data, Mobile app submissions
Output
What you get
Format:Real-time facilities operations dashboard with integrated reporting
Fields:Maintenance status and work order tracking, Predictive maintenance alerts and recommendations, Energy consumption analytics and anomaly detection, Asset health scores and remaining useful life estimates, Compliance tracking and audit reports, Cost analysis and ROI metrics, SLA compliance and vendor performance metrics, Portfolio-wide operational insights
Algorithm
How it works
Model:AI-powered predictive maintenance engine (model details not publicly disclosed)
Accuracy:Not publicly specified (claims early fault detection and prevention of unplanned downtime)
Privacy
How your data is protected
Retention:Project-based retention; specific duration not publicly specified. Data deletion available upon request subject to legal/contractual retention obligations
Training:Not publicly specified whether production data is used for model training
Compliance:SOC 2 compliant, Encryption in transit, Role-based access controls, Employee security training, Vendor due diligence, Incident response program
API
Integration
Endpoint:https://facilio.com/developers/docs/api-reference/
Method:REST API

Use Cases

  • ·Predictive maintenance for HVAC, electrical, and mechanical systems to prevent unplanned downtime
  • ·Energy optimization across multi-building portfolios to identify high-consuming assets and anomalies
  • ·Automated work order management and routing with SLA compliance enforcement
  • ·Compliance tracking and audit trail for regulatory requirements (safety, health, environmental)
  • ·Asset lifecycle management with health scores and remaining useful life predictions
  • ·Vendor and service request management with integrated billing
  • ·Real-time portfolio visibility for executive-level operations decisions

Pricing

Free
No free plan (demo available)
Pro
Custom pricing based on facility count, specific features, and implementation scope
Enterprise
Enterprise custom pricing (typically $1,000-$5,000 for SMB implementation; $60,000+ for large portfolios). Additional costs: custom development (~$4,000/manweek), implementation and data migration, training. ROI typically achieved in 3-5 months
Sources & Research NotesResearch date: 2026-04-04
Fields Checked (19)
name, vendor, website, yearFounded, maturityStage, fundingTotal, customerBase, deliveryMethod, integrations, disciplines, projectPhases, projectTypes, problem, solution, useCases, pricing-model, api-documentation, compliance-soc2, algorithm-approach
Not Found (6)
algorithm-model-specific-details, api-rate-limits, data-retention-duration-days, model-training-data-practices, specific-model-accuracy-percentage, exact-employee-count
About this research: This record summarizes the cited sources and fields checked. A research date does not establish hands-on testing. Consult the original sources for current details and limitations.