AEC workflow
Operate & Improve Assets
Move from occupied-building evidence to an owned operational action and a verified asset record.
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Follow the process
How to turn asset information into an accepted operational action
Start with an asset record that the operator can trust, connect observations to that asset and create an owned action. Close work against evidence and feed the result back into the record. A dashboard signal is a reason to investigate, not automatic proof of a fault or permission to change equipment.
Your deliverable: A traceable asset-to-action record containing observations, authorized work, acceptance evidence and updated maintenance information.
Skip to the resource library ↓Before you start
- An asset register with identifiers, locations and an accountable operator.
- Available handover records, operating instructions and approved measurement sources.
- Agreed priority, access, safety and work-authorization procedures.
- A work-order register and a named person responsible for accepting completed work.
Establish the asset-information baseline
- Inputs
- Asset identifiers, locations, handover documents and current operator records.
- Action
- Match the physical asset to its record and reconcile duplicate or missing identifiers. Record document versions and unresolved fields. Check imported model information against what operations actually needs rather than accepting every field as current.
- Output
- An asset register with traceable identities, document references and assigned information gaps.
- Review checkpoint
- Can the operator identify the actual asset and distinguish verified facts from inherited assumptions?
- Common mistake
- Treating a model handover as proof that every installed asset or property is correct.
Resources for this step
- Speckle technology overview
Inspect a documented information-exchange option; verify asset identity and properties after transfer.
Connect observations to their measurement context
- Inputs
- Meter readings, inspections, occupant reports or system observations linked to assets.
- Action
- Record the source, timestamp, unit, measurement interval and asset mapping. Check for missing data, changed sensors or unusual operating conditions before interpreting a trend. Retain observations separately from a diagnosis.
- Output
- An observation record with measurement context and flags for data or mapping uncertainty.
- Review checkpoint
- Could a change in units, coverage or operating hours explain the apparent problem?
- Common mistake
- Calling a gap or a changed measurement boundary an improvement in asset performance.
Resources for this step
- Gridium technology overview
Review a vendor-documented energy-analysis option and verify the actual measurement coverage before interpreting a trend.
Triage the condition and assign an investigation
- Inputs
- Contextualized observations, operator instructions and approved priority criteria.
- Action
- Assess the condition through the site’s responsible personnel and procedures. Separate a monitoring anomaly from a verified fault. Assign the next inspection or specialist review with a reason and required evidence; do not let a score authorize equipment intervention.
- Output
- An owned investigation or work request with priority, evidence needs and authorization requirements.
- Review checkpoint
- Is the requested action appropriate to the evidence, responsible role and site safety procedure?
- Common mistake
- Triggering equipment changes directly from an unverified dashboard alert.
Resources for this step
- Record the operational decision
Keep the observation, uncertainty, owner and required authorization together.
Authorize and coordinate the work
- Inputs
- Accepted investigation findings, work scope, access constraints and assigned personnel.
- Action
- Create a work order for the approved action with asset identity, responsible person and expected completion evidence. Follow the site’s access and safety requirements, including any specialist authorization. Record exceptions and changed scope rather than silently extending the instruction.
- Output
- An authorized work order with the correct asset, scope, owner and completion criteria.
- Review checkpoint
- Do the assigned people have the authority, information and site procedures needed for this work?
- Common mistake
- Treating a software task assignment as permission to perform safety-critical maintenance.
Resources for this step
- Facilio technology overview
Compare a documented facility-workflow option for records and coordination; retain the site’s actual work authorization.
Accept the evidence and update the asset record
- Inputs
- Work completion records, inspection evidence, revised documents and follow-up observations.
- Action
- Have the responsible person check the agreed completion evidence and note unresolved conditions. Update the asset history, documents and next maintenance action. Compare subsequent observations on a consistent basis without assuming a before-and-after difference proves causation.
- Output
- An accepted or reopened work record, updated asset information and a defined monitoring follow-up.
- Review checkpoint
- Does the evidence justify closure, and can the next operator understand what changed?
- Common mistake
- Closing the work because a task is marked complete without recording what was verified.
Resources for this step
- Copy the operations handover checklist
Retain work evidence, acceptance, updated information and the next monitoring action.
Worked journey: an unexpected energy trend
Synthetic training example only: the project, records and outcomes below are invented to explain the process. This is not evidence of a tested implementation, customer result or professional approval.
- Asset baseline
- The operator matches a meter to the asset register and notices an undocumented change in the served area.
- Observation context
- The apparent trend is held for investigation because the measurement boundary changed.
- Triage
- A responsible person assigns a metering review rather than an automatic equipment-setting change.
- Work order
- An approved task records the asset, qualified owner and evidence needed to confirm the mapping.
- Acceptance
- The corrected mapping enters the asset history. Future comparisons use the new boundary and do not claim an invented energy saving.
Asset operations and maintenance checklist
Select and copy the checklist into your project document. Complete it there; this page does not save project information.
Back to the facility operations process ↑
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