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Pulspace

Voice feedback platform for post-occupancy evaluation and participatory design

Pulspace turns occupant voices into actionable design intelligence. Occupants scan a QR code, speak for up to 60 seconds, and optionally attach a photo — no app download, no forms. The platform transcribes responses using AI, analyses sentiment, discovers themes, and scores performance across space quality dimensions (lighting, acoustics, thermal comfort, wayfinding). Purpose-built for post-occupancy evaluation, participatory design, and community engagement in the AEC industry.

Early Stage
Founded 2025 · Architecture firms, facility managers, urban planners, and design researchers; backed by Cyber Valley, AWS Activate, AI Nation, DEEP Ecosystems, and University of Tübingen
Website →← All Tools

Why This Tool Exists

The Problem

Traditional post-occupancy surveys suffer from low response rates, text fatigue, and data that is too shallow to act on. Architects and facility managers lack a fast, inclusive way to capture what occupants actually experience — especially from populations who struggle with written forms. As a result, the feedback loop between design intent and lived experience rarely closes.

The Solution

Pulspace replaces text surveys with 60-second anonymous voice responses collected via QR code — no app, no account, no friction. AI transcribes, categorises, and scores feedback across dimensions like acoustic comfort, natural lighting, and thermal comfort. Teams get real insights in weeks rather than months, covering participatory design workshops, POE studies, and community engagement in a single platform.

How You Use It

Delivery Method
SaaSWeb App
Integrations
Stripe (payments)Custom integrations (enterprise)
Project Phases
Pre-Design, Schematic Design, Design Development, Operations/FM
Project Types
Commercial, Education, Healthcare, Residential, Institutional, Mixed-Use, Infrastructure

Data Transparency

Exactly what this tool uses and how

Input
What it needs
Required:Voice response (up to 60 seconds via QR code link)
Optional:Photo attachment, Custom feedback category configuration, Existing project data (Portfolio plan)
Formats:Voice audio (browser-recorded, not stored), Image uploads, QR code / shareable link
Output
What you get
Format:AI-generated feedback dashboard with category scores, sentiment, and thematic analysis
Fields:Performance scores per space quality dimension (e.g., Natural Lighting 8.2/10, Acoustic Comfort 6.8/10), Mention frequency per category, Discussion relevance percentages across topics, Top keywords extracted from transcriptions, Sentiment analysis per response and category, Thematic clusters from qualitative responses (Pro), Image analytics from photo attachments (Pro), Ideation Studio outputs for participatory design (Pro)
Algorithm
How it works
Model:AI transcription engine + NLP sentiment and topic analysis pipeline
Accuracy:Not publicly specified; positions voice as higher fidelity than text forms for capturing nuanced occupant experience
Privacy
How your data is protected
Retention:No audio stored — voice is transcribed then discarded. Text transcriptions retained per project.
Training:Not publicly specified
Compliance:GDPR compliant, Completely anonymous responses, No audio stored after transcription
API
Integration
Endpoint:https://pulspace.com/ (contact for API access)
Method:REST (custom integrations — Enterprise plan only)

Use Cases

  • ·Running a post-occupancy evaluation weeks after building handover by placing QR codes in each space and collecting 60-second voice responses from occupants
  • ·Participatory design engagement — collecting community voice feedback on design options before schematic design begins
  • ·Benchmarking acoustic comfort, thermal comfort, and wayfinding across a multi-building portfolio using standardised pulse prompts
  • ·Reaching populations who struggle with written surveys (non-native speakers, elderly users, people with literacy barriers) through voice-first feedback
  • ·Capturing photo evidence alongside voice feedback to document specific space quality issues for facilities management teams
  • ·Generating evidence-based design reports for WELL or BREEAM In-Use certification submissions using aggregated occupant satisfaction data

Pricing

Free
Try It — $0/forever: unlimited pulses, 50 voice responses, AI transcription, basic sentiment analysis, topic discovery, QR code generation
Pro
Pro — $39/month: unlimited pulses, 500 responses/month, Ideation Studio, image analytics, thematic analysis
Enterprise
Portfolio — $99/month: unlimited pulses, 2,000 responses/month, multi-project support, priority email support, custom data. Enterprise: custom pricing with API access and custom integrations
Sources & Research NotesResearch date: 2026-03-04
Data Sources (1)
Fields Checked (17)
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Not Found (9)
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About this research: This record summarizes the cited sources and fields checked. A research date does not establish hands-on testing. Consult the original sources for current details and limitations.