Pulspace
Voice feedback platform for post-occupancy evaluation and participatory design
Pulspace turns occupant voices into actionable design intelligence. Occupants scan a QR code, speak for up to 60 seconds, and optionally attach a photo — no app download, no forms. The platform transcribes responses using AI, analyses sentiment, discovers themes, and scores performance across space quality dimensions (lighting, acoustics, thermal comfort, wayfinding). Purpose-built for post-occupancy evaluation, participatory design, and community engagement in the AEC industry.
Why This Tool Exists
Traditional post-occupancy surveys suffer from low response rates, text fatigue, and data that is too shallow to act on. Architects and facility managers lack a fast, inclusive way to capture what occupants actually experience — especially from populations who struggle with written forms. As a result, the feedback loop between design intent and lived experience rarely closes.
Pulspace replaces text surveys with 60-second anonymous voice responses collected via QR code — no app, no account, no friction. AI transcribes, categorises, and scores feedback across dimensions like acoustic comfort, natural lighting, and thermal comfort. Teams get real insights in weeks rather than months, covering participatory design workshops, POE studies, and community engagement in a single platform.
How You Use It
Data Transparency
Exactly what this tool uses and how
https://pulspace.com/ (contact for API access)Use Cases
- ·Running a post-occupancy evaluation weeks after building handover by placing QR codes in each space and collecting 60-second voice responses from occupants
- ·Participatory design engagement — collecting community voice feedback on design options before schematic design begins
- ·Benchmarking acoustic comfort, thermal comfort, and wayfinding across a multi-building portfolio using standardised pulse prompts
- ·Reaching populations who struggle with written surveys (non-native speakers, elderly users, people with literacy barriers) through voice-first feedback
- ·Capturing photo evidence alongside voice feedback to document specific space quality issues for facilities management teams
- ·Generating evidence-based design reports for WELL or BREEAM In-Use certification submissions using aggregated occupant satisfaction data
Pricing
Sources & Research NotesResearch date: 2026-03-04
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