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Snapfix

Photo-first maintenance management for facilities and construction

Cloud-based CMMS platform that transforms maintenance workflows through photo-based work order creation, visual task tracking with traffic light system, and team collaboration features.

$3.76M raisedGrowth Stage
Founded 2019 · Major clients include Hilton, OCS, The InterContinental, plus customers in hospitality, property management, education, industrial/manufacturing, residential care, and visitor attractions sectors
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WHY IT EXISTS

Why This Tool Exists

The Problem

Facilities and construction teams track maintenance tasks and work orders through spreadsheets, paper logs, and uncoordinated messaging. Critical issues are missed or delayed, leading to safety hazards, operational inefficiencies, and project delays.

The Solution

Snapfix provides a mobile-first platform where teams create work orders by taking a photo, assigning priority, and tracking completion through a visual Red-Yellow-Green traffic light system. Real-time dashboards provide accountability and productivity tracking across teams.

USAGE

How You Use It

Delivery Method
SaaSMobile App
Integrations
Oracle NetSuiteQuickBooksSalesforceMySQLPMS systems (Agilysys, Cloudbeds, Guestline, Oracle, StayNTouch)IoT platforms (Acutrace)SSO (Microsoft Azure, Google, Apple)
Disciplines
Construction, Facility Management
Workflows
Coordination & Delivery, Operations & Facility Management
Project Phases
Construction Administration, Operations/FM
Project Types
Commercial, Residential, Healthcare, Education, Hospitality, Industrial, Mixed-Use, Institutional
TRANSPARENCY

Data Transparency

Exactly what this tool uses and how

Input
What it needs
Required:Photos or videos of maintenance issues, Task descriptions
Optional:Asset information, Safety checklists, Quality standards, Historical task data
Formats:JPG, PNG, MP4, MOV
Output
What you get
Format:Real-time maintenance dashboard with task tracking and analytics
Fields:Work order status (Red/Yellow/Green), Task assignments and ownership, Team productivity metrics, Asset condition tracking, Audit trails with timestamps, Completion reports
Algorithm
How it works
Model:Not AI-driven; rules-based task management system with photo-first workflow
Accuracy:Not applicable (process automation tool, not prediction/detection)
Privacy
How your data is protected
Retention:Project-based retention during active business relationship; account deletion erases data within 30 days
Training:Not publicly specified
Compliance:GDPR, Google API Services User Data Policy, Encrypted data storage on AWS
API
Integration
Endpoint:api.snapfix.com/documentation
Method:REST API
USE CASES

Use Cases

  • ·Hotel and hospitality property maintenance coordination (housekeeping, maintenance)
  • ·Commercial real estate facilities management and preventive maintenance scheduling
  • ·Construction site equipment and asset management with photo documentation
  • ·Industrial and manufacturing plant maintenance tracking
  • ·Educational facility management and compliance verification
  • ·Healthcare facility maintenance and safety compliance
  • ·Multi-property portfolio management with centralized task oversight
PRICING

Pricing

Free
14-day trial with full feature access (no credit card required)
Pro
Tiered plans starting at $129/month (Fix), $199/month (Plan) with module add-ons (Rooms, Assets)
Enterprise
Custom pricing for large organizations and multi-property portfolios
Sources & Research NotesResearch date: 2026-02-01
Data Sources (12)
Fields Checked (19)
problem, solution, vendor, website, fundingTotal, yearFounded, maturityStage, deliveryMethod, integrations, disciplines, projectPhases, projectTypes, customerBase, input-formats, output-structure, control-features, useCases, pricing, privacy-policy
Not Found (6)
algorithm-ai-capabilities, api-rate-limits, webhook-support, soc2-compliance, specific-data-retention-days, training-data-policy
About this research: This record summarizes the cited sources and fields checked. A research date does not establish hands-on testing. Consult the original sources for current details and limitations.
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